Help Center
Value Added Services
Item |
Situation |
Standard procedure |
Notice |
Fee |
Rehearsal Packing |
User requests for actual parcel’s weight before submitting the parcel order. |
Based on user’s request and pack the items then weigh and inform user. |
Email and internal message will be sent when it is processed. |
3USD/ Parcel |
Parcel Photo |
User requests to view the parcel before dispatch. |
Before the package is sealed, three or so photos will be taken to show the product, the package after packaging, and the weight information. |
Email and internal message will be sent when it is processed. |
Free |
Extend Storage Period |
User requests to extend the storage time. |
The storage period can be extended based on the user’s application. It is only applicable to products with a storage period of 70 to 98 days. The maximum storage period is 6 months. |
Email and internal message will be sent when it is processed. |
1.5 USD/ Product ID/ Month |
Extra photo(After your product is stock in to our warehouse) |
Users require for extra photos of more details as local measurements after the free inspection photos are provided. |
Provide extra photos and quantity that meet the customer needs. |
User can log in to their account to view the photos. |
0.23 USD/Each |
Extra photo(Request Submitted during Product Order) |
Users require for extra photos of more details as local measurements when they submit the product order. |
Provide extra photos and quantity that meet the customer needs. |
User can log in to their account to view the photos. |
0.23 USD/Each |
Value Added Services
Item |
Situation |
Standard procedure |
Notice |
Fee |
Rehearsal Packing |
User requests for actual parcel’s weight before submitting the parcel order. |
Based on user’s request and pack the items then weigh and inform user. |
Email and internal message will be sent when it is processed. |
3USD/ Parcel |
Parcel Photo |
User requests to view the parcel before dispatch. |
Before the package is sealed, three or so photos will be taken to show the product, the package after packaging, and the weight information. |
Email and internal message will be sent when it is processed. |
Free |
Extend Storage Period |
User requests to extend the storage time. |
The storage period can be extended based on the user’s application. It is only applicable to products with a storage period of 70 to 98 days. The maximum storage period is 6 months. |
Email and internal message will be sent when it is processed. |
1.5 USD/ Product ID/ Month |
Extra photo(After your product is stock in to our warehouse) |
Users require for extra photos of more details as local measurements after the free inspection photos are provided. |
Provide extra photos and quantity that meet the customer needs. |
User can log in to their account to view the photos. |
0.23 USD/Each |
Extra photo(Request Submitted during Product Order) |
Users require for extra photos of more details as local measurements when they submit the product order. |
Provide extra photos and quantity that meet the customer needs. |
User can log in to their account to view the photos. |
0.23 USD/Each |